PRIVACY POLICY

COLLECTION OF PERSONAL INFORMATION

We collect personal information directly from you or from third parties acting on your behalf when you:

  • Make a purchase, return or exchange;
  • Sign up for our newsletter or loyalty program;
  • Participate in a survey or contest;
  • Request customer support;
  • Interact with us on social media;
  • Visit our physical store or website;

The types of personal information we collect may include your name, email address, postal address, phone number, credit card information, birth date, and preferences.

USE OF PERSONAL INFORMATION

We use the personal information we collect to provide you with our products and services, to maintain and improve our website and business, and to communicate with you about our products, promotions, and events. We may use your personal information to:

  • Process your orders, returns, and exchanges;
  • Manage your account and preferences;
  • Respond to your inquiries and customer service requests;
  • Communicate with you about our products, promotions, and events
  • Conduct research and analysis to improve our products and services;
  • Prevent fraud and protect our business from illegal activities; and
  • Comply with legal and regulatory requirements.

SHARING OF PERSONAL INFORMATION

We may share your personal information with third parties for the purposes described in this policy, including service providers who help us to operate our business and improve our products and services. We may also share your personal information with our partners and affiliates to provide you with special offers and promotions. We will never sell your personal information to third parties for marketing purposes without your consent.

PROTECTION OF PERSONAL INFORMATION

We take reasonable measures to protect your personal information from unauthorized access, use, and disclosure. We use secure servers and encrypted transmissions to protect your personal information online. We also restrict access to your personal information to authorized employees and service providers who need it to provide you with our products and services.

YOUR CHOICES:

You have choices regarding the personal information we collect and how we communicate with you. You can

  • Opt out of receiving

 

Mobile Terms of Service

Marlei

Last updated: Feb. 25, 2025

The Marlei mobile message service (the "Service") is operated by Marlei (“Marlei”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Marlei’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Marlei through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Marlei. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18449035397 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Marlei mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18449035397 or email ml@shopmarlei.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy.